Terms of Service

The service

cloud104 (https://cloud104.com) is a service that stores your files in the cloud, syncs them between your computers, lets you share them by link, and offers developers a storage API. The service is operated by: Bilgisam Ltd.

To use the service you must create an account and accept these terms. If you are under 18, you must use the service under parental supervision.

Account and access keys

You are responsible for the security of your account. Do not share your password; actions taken in your account, in the desktop apps you connect, and with the API keys you create are deemed to be yours.

Your API key is shown only once, at the moment it is created. Immediately revoke from the account page any key you think has leaked or any device you have lost.

You can delete your account at any time from the account page. If you have a renewing subscription, you must cancel it first. Deletion takes effect immediately: your files, versions and share links are permanently deleted, your remaining subscription time ends, and no refund is given.

Plans and storage

The free plan provides 1 MB of storage. The Pro subscription is monthly and includes 1 GB of storage; a Pro subscriber can add extra storage, per GB, for an additional monthly fee. Current amounts, the per-file limit, the version history period and the API request limit are stated on the pricing page.

When your storage is full, new uploads are not accepted; your existing files are not deleted. If your Pro subscription ends or you reduce your extra storage, your usage may remain above the new limit: in that case you cannot upload until you free up space, and your files are not deleted.

Items in the trash and old file versions are permanently deleted at the end of the retention period of your plan.

We may change the contents of the plans with prior notice; a change does not affect the paid period currently in effect. Prices are in US dollars.

Sharing and API

Files you make public and your share links can be opened by anyone who has the link. On the Pro plan you can set a password and an expiry date on a link.

Files uploaded through the API count against your quota and are subject to these terms. Requests that exceed the request limit are temporarily rejected.

Backup and liability

We take reasonable measures to protect your data; however, the service is not a backup guarantee. We recommend that you keep a separate copy of your important files.

The service is provided "as is". To the extent permitted by applicable law, we are not liable for indirect damages; our total liability is limited to the amount you paid in the last 12 months.

If these terms or the acceptable use rules are violated, we may remove content, suspend your account, or close it.